Privacy Policy | Fintrics

1. Introduction

Fintrics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

Fintrics does not collect information to build marketing profiles about you. We process only limited information needed to operate accounts and the service.

2.1 Information You Provide

Account information (for example email, and name if you provide it) for authentication and your profile
Billing: payments are processed by Stripe. We do not receive or store complete payment card numbers on our own systems
Support tickets and communications when you contact us
Preferences and settings you save in the product

2.2 Automatically Collected Information

Usage data and analytics
Device information
Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

Provide and maintain our services
Process transactions and manage subscriptions
Send important notifications and updates
Respond to support requests
Improve our services and user experience
Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers (e.g., Stripe for payments, Supabase for hosting)
To comply with legal obligations
To protect our rights and safety
With your explicit consent

5. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to processing of your data

To exercise these rights, please contact us at support@fintrics.io

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained until you request deletion.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@fintrics.io
Support: Create a support ticket